Theme: Navigating Through Movement

In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized (subject to certain rules and regulations).

Hotelschool The Hague
Brusselselaan 2
Den Haag, Zuid-Holland, 2587AH
Netherlands

Emy Mylona

Program Manager International training and development at Rituals

Emy is an experienced facilitator, passionate about unlocking people’s potential and building high-performing teams. Her journey began in her student years as an active volunteer, where she honed her skills in team dynamics and group psychology. Over the past 8+ years, she has built a career in Recruitment, HR, and Learning & Development across startups, scale-ups, and international organizations. She specializes in creating impactful and gamified learning programs, onboarding processes, and performance management systems while providing actionable and data-driven insights to managers and teams.

Frerick den Haan

Cultural Entrepreneur, Jazz-Pianist, HTH alumni

Frerick den Haan is a pianist and composer from The Hague (NL). Escaping the hectic pace of the day, he creates his own world with his compositions in which chaos is transformed into order, creating an escapade to a certain form of tranquility for the mind. Something many of his listeners can relate to. Den Haan continuously experiments in his music with elements from film music, classical music and pop music, consciously seeking out the melancholy of the piano.

Jordy van Heese

Founder of OBER!OBER! and Studio Gastvrij, Consultant and Trainer

Jordy believes that genuine hospitality can make a difference for every organization in every industry, and for every person in every situation. As a speaker, trainer, and author, he helps teams grow towards a 9+ guest experience! Together with his business partner, Jordy has authored two influential books on mastering hospitality as an essential skill to make every interaction welcoming. With his first book, OBER! OBER!, he captured the hearts of organizations both within and outside the hotel and restaurant industry. After hundreds of workshops and thousands of participants, he presents a new vision in their new book GASTVRIJ!: Customer focus is no longer enough! As the cofounder of Studio Gastvrij, he is on a mission to turn every customer into a guest and challenges organizations to critically examine their current experiences. Today, Jordy invites us to explore how this shift in approach can lead to changes in the way organizations operate and interact with their customers.

Laura de la Mar

Trainer, Advisor and founder of Gastvrijhijd in Bedrijf

Laura de la Mar Speaker, Author, Trainer & Founder of Gastvrijheid in Bedrijf True hospitality isn’t about service—it’s about genuine personal attention. But how do you ensure employees are intrinsically motivated to be hospitable? Many companies invest in training, protocols, and CX surveys, yet the impact fades quickly. Why? Because without a hospitable culture, hospitality remains superficial. As the author of Hospitable Leadership (2024) and other books, Laura de la Mar helps organizations embed lasting hospitality from within. Combining scientific insights, practical strategies, and powerful storytelling, she inspires leaders to rethink their role.

Laura de Vries

Head of Public Affairs LandschappenNL

Laura de Vries is a changemaker with a track record of shaping national and European climate policy. She specializes in navigating complex decision-making processes and driving societal transitions. By bridging the worlds of government, business, and civil society, she turns ambitious ideas into tangible change. Laura’s work revolves around movement. Not just in her journey towards becoming a changemaker and learning how to navigate that, but in breaking barriers of thought and action. She has worked with policymakers, industry leaders, and grassroots organizations to create momentum for systemic change.

Neha Lagoo Ratnakar

International Talent Development Consultant

Neha is an author and a global learning professional. She has lived in 8 countries and has helped hundreds of women restart their careers. She also enjoys playing improv and saying “yes” to the curve balls life throws at her.